1           INTRODUCTION

1.1       Danny Kane (I, me, my), a sole trader registered in New Zealand (NZBN: 9429052556319) under the trading name DK Football Coaching, complies with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information.  Personal information is any information that can identify an individual.

1.2       This policy explains how I collect, use, disclose, and protect your personal information in connection with the services and products I provide.

1.3       This policy does not limit or exclude any of your rights under the Act.  For more information on your rights, you can visit www.privacy.org.nz.

2           CHANGES TO THIS POLICY

2.1       I may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect from the date the revised policy is uploaded to my website at www.dkfootballcoaching.co.nz (the Website, my Website).

2.2       This policy was last updated on 22 February 2025.

3           WHAT INFORMATION DO I COLLECT?

3.1       I collect personal information that helps me provide my services and products to you. This may include, but is not limited to:

a            Your name, phone number, email address, payment details

b            The name and age of the participating football player(s)

3.2       I may also collect technical information whenever you visit the public version of my Website.  Further information on the types of technical information I collect when you use my Website is provided in ‘Section 10 – Technical Information’.

4           HOW DO I COLLECT INFORMATION?

4.1       I collect personal information about you from:

a            you, when you provide that personal information to me, including:

i             through any communication with me (e.g. email, telephone call, text (SMS), mobile instant messenger)

ii            through an online enquiry form on the Website

iii           through any registration, booking, or subscription process (e.g. when you complete an online form as part of the booking process)

iv           when you buy or use my services and products

b            third parties where you have authorised this or the information is publicly available. 

4.2       If possible, I will collect personal information from you directly.

4.3       I may collect technical information through the use of cookies and other means whenever you visit the public version of my Website.  Further information on how I collect technical information when you use my Website is provided in ‘Section 10 – Technical Information’.

5           HOW I USE YOUR PERSONAL INFORMATION

5.1       I will use your personal information:

a            to verify your identity

b            to provide services and products to you

c            to improve the services and products that I provide to you

d            to confirm details of a booking (e.g. sending you confirmation of your booking by email)

e            to remind you of an upcoming booking (e.g. sending you a reminder in advance of your booking start time by email, text (SMS), or mobile instant messenger)

f             to market my services and products to you, including contacting you electronically (e.g. by email, text (SMS), or mobile instant messenger for this purpose)

g            to bill you and to collect money that you owe me, including authorising and processing payments

h            to issue you a receipt for a payment you made to me

i              to respond to communications from you, including a complaint

j              to conduct research and statistical analysis (on an anonymised basis)

k            to protect and/or enforce my legal rights and interests, including defending any claim

l              for any other purpose authorised by you or the Act.

5.2       You may opt out of receiving marketing communications from me at any time by clicking the unsubscribe link in any marketing email or by contacting me directly at contact@dkfootballcoaching.co.nz.

6           DISCLOSING YOUR PERSONAL INFORMATION

6.1       I may disclose your personal information to:

a            Businesses or services that support my operations, including those providing IT services, email systems (e.g. Gmail), text/SMS services, mobile instant messaging platforms (e.g. WhatsApp), payment processors (e.g. Stripe), and others supporting website hosting and scheduling.

b            Third parties for anonymised statistical purposes.

c            Regulatory authorities or other legal entities that can require me to disclose your personal information.

d            Any other party authorised by you.

6.2       Some of the businesses that support my services may be based outside of New Zealand, which means your personal information may be transferred, processed, or stored overseas.

6.3       In the event of a sale, merger, acquisition, restructure, or similar business event, your personal information may be transferred as part of the transaction.

7           PROTECTING YOUR PERSONAL INFORMATION

7.1       I will take reasonable steps to ensure your personal information is protected from misuse, loss, interference, unauthorized access, modification, or disclosure.

7.2       Any personal information you provide to me may be stored on the secure servers of my trusted service providers, which may be located outside New Zealand.  This may involve the transfer of your personal information to countries which have less legal protection for personal information than New Zealand.

7.3       While I take reasonable precautions to protect your data, no system is completely secure. I cannot guarantee that your personal information is fully protected against unauthorized access or cyber threats. If you suspect any misuse or unauthorized access to your information, please contact me immediately at contact@dkfootballcoaching.co.nz.

8           ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION

8.1       Under the Act, you have the right to request access to your personal information held by me and to request corrections. To exercise this right, I may ask you to provide identification to confirm your identity.

8.2       If I agree that the correction is reasonable, I will make the change. If I do not make the correction, I will note your request on the information.

8.3       To request access or correction of your personal information, please contact me at contact@dkfootballcoaching.co.nz. Your request should include proof of identity and details of the information or correction you are requesting.

8.4       I may charge a reasonable fee to cover the costs of providing you with copies of your personal information or correcting it.

9           INTERNET USE

9.1       While I take steps to maintain secure internet connections, any personal information you provide over the internet is at your own risk.

9.2       If you follow a link from my website to another website, the owner of that website will have its own privacy policy. I encourage you to review their privacy policy before submitting any personal information.

10        TECHNICAL INFORMATION

10.1     This section explains how cookies and similar technologies are used on the public version of the Website. By accessing or using the Website, you consent to the use of cookies in accordance with this policy. If you do not agree to the use of cookies, you should disable them or refrain from using the Website.

10.2     When you visit the Website, I may collect technical information about how you access and use the Website. This may include information such as how you arrive at the Website, how you navigate through it, and how you interact with its features. I may collect this information through cookies and similar technologies.

10.3     Cookies are small alphanumeric identifiers that I transfer to your computer's hard drive to enable my systems to recognize your browser. Cookies help me improve your user experience by remembering preferences and providing information about website usage.

10.4     You can control cookies through your browser settings. Most web browsers allow you to manage cookie preferences, such as blocking or deleting cookies. However, please note that disabling certain cookies may affect your ability to use some features of the Website.

10.5       I use the following types of cookies:

a            Necessary Cookies: These cookies are essential for the basic functioning of the Website. They allow you to navigate the Website and use its key features, such as accessing secure areas or using basic site functionalities. Without these cookies, certain services on the Website may not be available.

b            Non-Essential Cookies (Analytics and Performance Cookies): These cookies collect information about how visitors interact with the Website, which helps me improve the performance and usability of the site. These cookies are not essential for the basic functionality of the Website but help me enhance user experience by gathering analytics on how the website is used. These cookies will only be placed on your browser if you click 'Accept All' on the consent pop-up.

10.6       The Website is hosted by Squarespace, and as such, Squarespace may also use cookies on my behalf. These cookies may change over time. For the latest list of cookies used by Squarespace, please refer to their support page: Squarespace Cookie Support.

10.7       I use Google Analytics to track and analyze how visitors use the website. Google Analytics collects data such as your IP address, browser type, and interaction with the website. This data is anonymized and used to improve the website’s performance. For more information, please review Google’s privacy policy at https://policies.google.com/privacy.

11           RETENTION OF PERSONAL INFORMATION

11.1       I will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected and to comply with any legal, regulatory, or contractual obligations.

11.2       Once your personal information is no longer required, it will be securely deleted or anonymized.

12           NOTIFYING YOU OF DATA BREACHES

12.1       In the event of a data breach that may result in serious harm to you, I will notify you as soon as possible in line with the requirements of the Act. The notification will include details about the breach, the potential consequences, and the actions I am taking to address it.

13           COMPLAINTS

13.1       If you believe that I have not complied with this Privacy Policy or the Act, you have the right to lodge a complaint with me. Please email your complaint to contact@dkfootballcoaching.co.nz, and I will respond within a reasonable timeframe.

13.2       If you are not satisfied with my response, you can lodge a complaint with the Office of the Privacy Commissioner. For more details, visit www.privacy.org.nz.

14           CONTACT

14.1       If you have any questions about this privacy policy, my privacy practices, or if you would like to request access to, or correction of, your personal information, you can contact me (Danny Kane) at contact@dkfootballcoaching.co.nz.